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Boulogne Calais Port

To contact us / Complaints

Contact Us

Our teams are at your disposal to collect your remarks or complaints. They will strive to ensure a fair and reasonable answer. Your claim will be processed in order of arrival time by a team member . To prevent doubt or misinterpretation of the claim or of the response , all communication shall be in written . The necessary time limit to answer may vary depending on the complexity of the demand . However we will reply in any case within a maximum of twenty-eight days



  • By mail:

Port Boulogne Calais

Satisfaction client

285 Avenue du Mérite Maritime

CS 90283

62105 CALAIS Cedex



An acknowledgment of receipt will be sent within three business days notifying you of the receipt of your mail.


  • By e-mail: 

Your claim may be addressed by e-mail to


  • Online:

Complete the questionnaire below.


To locate us

Calais Port
24 boulevard des Alliés
CS 90283
62105Calais CEDEX, France
Tel.:+33 (0)3 21 46 29 00
Boulogne sur Mer Port
100 rue des Margats62480Boulogne / Le Portel, France
Tel.:+33 (0)3 21 46 29 00

To contact us online