Access to the port

285 Avenue du Mérite Maritime – Calais

GPS coordinates: Latitude: 50.973217 – Longitude: 1.877369

Access to the port is direct and easy from the town centre. Follow the signs for “Car Ferry”.

I’m going there Arrow right

Registration & Checks

Stage 1
Registration
Check in directly at the ticket office
of your ferry company at the port entrance.
Stage 2
Border controls
Follow the French and then British identity checks. Have your travel documents ready.
Stage 3
Boarding
Join the boarding queue indicated on your ticket.
Wait for the airline agent’s signal to board.

Check-in: passengers must check in 60 minutes before the ship’s departure time and up to 2 hours before departure depending on the company during busy periods (summer, end-of-year holidays or Easter holidays). Please check directly with the company with which you have booked your crossing.

If you are travelling with pets, please inform the agent when you check in.

Please note: If you purchased your ticket through a tour operator (AF Ferries, Direct Ferries or others), check your booking for the name of the shipping company you will be travelling with. These resellers are not shipping companies, so they do not have check-in desks.

Passenger services

The Port of Calais offers services before and after boarding checks.

  • Before recording:

The ferry terminal, at the entrance to the port, is recognisable by its ochre cladding, designed as a tribute to the famous Calais lace. It offers a range of services for your comfort:

Un self-service « Le Bistrot du port » est situé dans l’ancien terminal à quelques minutes du terminal ferry) – Service uniquement le midi.

For hikers, the port of Calais is the first point of entry into France on the famous Via Francigena pilgrimage route linking Canterbury to Rome. The route is signposted from the ferry terminal.

It is also marked on the GR 120 Manche/North Sea coastal hiking trail, known as the “Sentiers du Littoral” (Coastal Paths), which links the Opal Coast to the Baie de Somme estuary and beyond to Normandy.

  • After check-in and border controls:

At the Channel Tunnel terminal, take advantage of the many services available in the Calais building – home to the Duty Free Store and Calais Coffee Shop – as well as at our various service points.

 

Getting around the port is easy!

To easily find your boarding gate, scan this QR code. Enter the gate number indicated on your booking when you check in and follow the directions to your destination!

Once parked, you can also use the app to find services near you.

Caution: for your safety, always use the designated pedestrian walkways when travelling.